Terms & Conditions

Terms & Conditions

  1. At least 24 hours prior to the time of your hire period you may cancel your order with a reimbursement of fees less a 20% administration charge by notifying us using the cancel@westfield.expressmonitoring.com email address. No reimbursement is due for cancellation within 24 hours of the time of your hire period.
  2. Up to four (4) hours prior to the time of your hire period you may change the player names attached to an order using the change@westfield.expressmonitoring.com email address but the replacement player must have a Membership fee category equivalent to or higher than the player being replaced. A senior Member has a fee category equivalent to a junior non-Member and higher than a senior non-Member or a junior Member. No reimbursement will take place if the replacement player has a Membership fee category higher than the player being replaced. If the replacement player has a Membership fee category lower than the player being replaced then a new order will need to be raised and a reimbursement of fees less a 20% administration charge will be made.
  3. If we are unable to provide our services due to short term venue unavailability then we will, in the first instance, provide you a similar service at a mutually convenient date. If we are unable to provide you a similar service due to long term venue unavailability then we will fully reimburse you.
  4. You agree to follow Westfield Table Tennis Club’s Code of Conduct and COVID-19 Safety Measures. Failure to comply with the Code of Conduct will result in disciplinary measures being taken which may result in the termination of your Club Membership with no reimbursement.