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Terms & Conditions
- At least 24 hours prior to the time of your hire period you may cancel your order with a reimbursement of fees less a 20% administration charge by notifying us using the cancel@westfield.expressmonitoring.com email address. No reimbursement is due for cancellation within 24 hours of the time of your hire period.
- Up to four (4) hours prior to the time of your hire period you may change the player names attached to an order using the change@westfield.expressmonitoring.com email address but the replacement player must have a Membership fee category equivalent to or higher than the player being replaced. A senior Member has a fee category equivalent to a junior non-Member and higher than a senior non-Member or a junior Member. No reimbursement will take place if the replacement player has a Membership fee category higher than the player being replaced. If the replacement player has a Membership fee category lower than the player being replaced then a new order will need to be raised and a reimbursement of fees less a 20% administration charge will be made.
- If we are unable to provide our services due to short term venue unavailability then we will, in the first instance, provide you a similar service at a mutually convenient date. If we are unable to provide you a similar service due to long term venue unavailability then we will fully reimburse you.
- You agree to follow Westfield Table Tennis Club’s Code of Conduct and COVID-19 Safety Measures. Failure to comply with the Code of Conduct will result in disciplinary measures being taken which may result in the termination of your Club Membership with no reimbursement.